Privacy policy
This policy explains what personal data Mastery Certifications collects, why we collect it and the rights you have over it.
Last updated: September 25, 2026
Draft for review: this document is being reviewed by our legal advisors and may change before launch.
Data we collect
Contact details you send us through our forms (name, email, organization, message); account and learning data once enrollment opens (profile, progress, assessment results and certificates); and technical data needed to operate the service securely (such as server logs).
How we use it
To answer your requests, provide and improve our courses, issue and verify certificates, keep the platform secure and, only with your consent, send you news about courses and launches.
Cookies
We currently use a single preference cookie to remember the language you choose. We do not use advertising cookies. If we add analytics in the future, we will ask for your consent first.
Service providers
We rely on trusted providers for hosting and network delivery (Google Cloud, Cloudflare) and transactional email (Brevo). They process data on our behalf and under contractual safeguards. We never sell personal data.
Certificates and verification
To allow verification, the verification page shows the details printed on the certificate (holder name, course, issue date, hours and status) to anyone who has its number and the holder’s last name, or its QR code.
Retention
We keep data only as long as needed for the purposes above. Certificate records are kept permanently so they remain verifiable, unless the law requires otherwise.
Your rights
You can request access, correction, deletion or portability of your data, object to its processing and withdraw consent at any time, in line with applicable law, including Ecuador’s Personal Data Protection Law (LOPDP). Contact us through the contact page.
Contact
For any privacy question or request, write to us through our contact page.